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Big data unlocks hidden opportunities and insights. eProSoft turns technology into business outcomes by delivering information management, business intelligence and analytic solutions under one umbrella.

Analytics is an integral part of an organization, as the executive decisions should be based on accurate and insightful data. The business plan of any organization is always based on analytics, which will help to assess the business environment accurately and predict future trends.

Our scalable and advanced analytics can create more value for your organization by:

Moving you closer to the consumer.

Creating compelling value that strengthens your brand and attracts and keeps customers.

Strengthening decision-making.

The healthcare industry is evolving at breakneck speed. At the forefront of this transformation is big data, creating enormous opportunities for companies to improve patient outcomes while managing costs. eProSoft’s analytics powers data-driven transformations.

Predictive Analytics

Leverage experienced data scientists and methodologies to implement advanced models and algorithms that separate the signals from the noise, discover patterns in the data, and provide predictive insights.

Our Predictive Healthcare Analytics Readiness Assessment will help you:

Gain a solid view of the current state of your expected organization's touchpoints.

Understand what potential gaps exist in your current human resources, infrastructure, and IT capabilities

Identify organizational systemic roadblocks that could impede a successful program being deployed

Determine a strategic roadmap with priority stage gates for implementing a full solution in this space as it considered a best practice to do deploy this type of solution in stages

Understand how to build a strong governance program/team to assure alignment throughout the organization with a focus on change management techniques

The assessment will take place over the course of a few weeks with key stakeholder interviews conducted as suggested by the Executive Sponsor and will also include observations and analysis of the current state of the organization’s processes, people, and policies. Check point status meetings will be held and final deliverable will be an in-person executive presentation.

Facts at a glance

Client industry: EE

Formed in 1996, our EEM (Electrical & Electronics Manufacturing) client is one of the largest of the 22 core companies branches across the globe and six operational divisions: Living Environmental Systems (LES), also known as air conditioning systems, Factory Automation (FA), Visual Information Systems (VIS), Diamond Vision (DV), Lift & Escalator Division (LED) and Automotive.


Having used the same SAP-based ERP system since 1998, our EEM client was desperately in need of an upgrade. Despite the addition of a user-friendly front-end that allowed users to upload data, manage stock, produce quotations, and process orders, the system still fell short in some areas, resulting in many inefficient manual processes which frustrated users.


Existing system was inflexible,

Required manual data consolidation, and any changes to reporting had to be programmed manually.

Meant keeping up a continuous and expensive development program

Swallowed up hours - or even weeks - of third-party development resource per report.

With hundreds of different reports to generate, our EEM customer turned to spreadsheets to manipulate ERP data into the required format, leading to accuracy and version control issues, and a reduction in the company’s ability to respond quickly to emerging business needs.

The accounts department was also experiencing several pain points, including manual reconciliation processes that took up to several weeks for completion and complex budgeting processes which involved spreadsheets being sent back and forth to Divisions before being entered into a 3rd-party tool.

As part of a drive to continuously evolve internal operations and improve technologies and services throughout the business, our EEM Customer decided to invest in a single platform that would enable to the company to integrate data from multiple legacy systems into a single, service-rich environment.

The desire was to give users real-time access to

accurate, multi-dimensional transactional data,

enable quick and self-sufficient reporting through analytical capabilities including dashboards and KPI analyses,

as well as the ability to conduct budgeting and forecasting.

To ease the burden on the IT department’s month-end productivity, the new system would also need to flex to new requirements and data while empowering users around the business to create their own reports, queries, and analysis.


After looking at several internal and vendor solutions including SAP, Cognos, and Crystal Reports, our EEM Customer chose the eProSoft decision-making platform for its ability to seamlessly combine BI and CPM as well as its speed, simplicity, and flexibility.

eProSoft’s ‘BI & A’ platform unifies Business Intelligence, Predictive Analytics, and Performance Management in a single integrated environment, so was able to deliver the full range of services our EEM Customer needed across its order management, accounting, and reporting processes, speeding up the delivery of information to the business from days to minutes or seconds.

eProSoft provided the implementation skills and industry knowledge needed to ensure the solution met a broad range of needs. We took a phased approach, beginning with a sales reporting system to provide performance reports from SAP, followed by a quoting system, a logistics system, and ending with a full end-to-end integration project that provides details on how a quote is created all the way to after-sales tracking.

These solutions include budgeting and forecasting capabilities that allows users to write back their forecasts directly into eProSoft’s ‘BI & A’ Platform, and an Executive Dashboard which provides vital information across multiple parameters and allows the management team to analyze figures as needed without any intervention from the IT department. Information could also be filtered by a wide range of categories, allowing users to extract the information they need at a granular level.

Using the ‘BI & A’ platform, our EEM Customer was able to streamline sales & order analysis to allow users to understand how many quotes were issued for each project, average win/loss rates, the accuracy of sales forecasts and accuracy for the next six months, customer purchase trends, sales cycles, and average discounts.

Our ‘BI & A’ platfor also allowed our EEM Customer to record volumetric and weight information on materials so users could now see information such as stock values by quantity, volume, value, and weight as well as the total volume of warehouse space currently being used. This could further be filtered and customized in a number of ways, and the “BI & A’ platform puts the power in the end users’ hands, taking the pressure away from other departments.

Client industry: EEM

Established over 100 years ago, our EEM Customer is one of the world’s leading electromechanical systems manufacturers specializing in the design and assembly of LED based lighting and electronic systems. It provides cost-effective electromechanical solutions to improve reliability and reduce maintenance and life cycle costs for global rail, aerospace and defense, aircraft support, infrastructure, marine, and industrial markets.


Our EEM customer's IT Manager explains that originally the information was held in separate spreadsheets, preventing comprehensive reporting and the development of KPIs. This data was migrated into a visual management format using a free dashboarding program. The additional problem of no real-time updates meant manually refreshing the data. While the initial dashboarding option did break the ice with visual management amongst staff, it soon became clear that it needed a better solution.

Solution Implementation:

Our EEM Customer installed eProSot's 'BI & A' platform which provided Active Dashboards and uses 15 scoreboards and 30 dashboards across the business. These dashboards report on sales against budget, creating graphical representations of KPIs against sales and capacity against demand. They also chart production scheduling levels and job sharing at each work center. Previously, dashboards were only accessible to a few restricted users. After deploying eProSoft's 'BI & A' platform, a large proportion of the workforce moved towards a more data-driven way of thinking, with impressive results.

The Results:

The business was built from the ground up, with no real KPIs or fact-based decision making, as gut feel had always sufficed. Now through the introduction of touchscreens in each work center, they were able to show current orders and their compliance with manufacturing due dates, and the software enabled staff to drill down to specific details to identify any issues. For a multi-location organization, a further strength was the ability to draw information simultaneously from multiple source.

Empowering Employees:

Scorecards are now used by all employees, regardless of management-level/ hierarchy.

Strengthening the Supply Chain:

Developing the analytical dashboards and inputting the KPI measurements displayed to the organization that our EEM Customer’s supply chain’s effectiveness was only at 36 percent.

Workload Prioritized:

Our EEM customer uses scoreboards throughout the production line. Orders are visualized as either red, amber or green to show whether they are late, due today, or finalized.

Increased Transparency:

eProSoft's 'BI && A' predictive active dashboards enabled customer’s data to be more transparent and accessible so that factors needing attention by the deciding management are immediately flagged.

Improved credit control:

Invoices are now fully digital and reconciled within an hour, also highlighting any mismatches and inconsistencies for further analysis.

Enhanced flexibility:

Users can now create forecasts at a granular rather than aggregate level, empowering greater flexibility and analysis.

With the ability to access supply chain updates daily, the business can now get on top of problems before they escalate. Not only is this having a massive impact on the efficiency of our customer's own supply chain, but it means that if our EEM customer adjusts its order, its suppliers’ cash flow is improved

Rapid results:

eProSot’s ‘BI & A’ platform began to show results back to the business in just few weeks and has since helped maintain control and profitability of a business unit that has grown rapidly across the globe.

This was one of the projects that got eProSoft noticed by the wider business, not only for implementing a technical solution based on the business need but for giving the business back the control and the ability to serve themselves and help drive their business forward – SK, CEO, eProSoft.

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