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Customer Insight is more than just raw data or research. We provide a multi-dimensional view of customers that is derived from a strategic analysis of a variety of qualitative and quantitative data and information on your customers.

For more than a decade, eProSoft has developed expertise in complex industries, such as life sciences to help companies make evidence-based decisions about their market strategies—from early clinical development through to the end of a product’s life cycle. We help you leverage customer insights to define the benefits and values of each of your offerings, and to develop a competitive advantage, giving your marketing team the knowledge they need to influence customer behavior and improve your position in the market.

We deliver a customized approach to your business; a passionate, diverse team to gather the data and generate the insights that matter; a focus on developing the answers you need, using varied methodologies and data sources; and years of industry domain experience to bolster our research and the quality and efficiency of your outcomes.

Profile information such as number of inpatient days, average LOS, number of surgeries, etc.

The most accurate and updated data on more than 3000+ ACH hospitals.

Integrated affiliation data, which maps relationships among hospitals, IDNs, physicians, and other healthcare providers

Detailed financial data and quality metrics, covering all CMS related payer initiatives

Daily feed of RFPs across the various procurement categories within the hospital including technology, consulting, and major equipment purchase categories

Robust analytics, including claims analytics and population health analytics that show where patients seek care across the entire care continuum


eProSoft database features the most up-to-date and in-depth data on over 800 Accountable Care Organizations (ACOs) and 200 Health Information Exchanges (HIEs), as well as Clinically Integrated Networks (CINs). This list of accountable care organizations and related organizations includes:

Detailed ACO profiles including start date, patient population, number of physicians, and Medicare Shared Saving Program data

Organization members including hospitals, payers, physician groups, and other healthcare providers

Technology implementations

Quality metrics

Daily news and intelligence specific to these provider types

CMS Claims Data

Maximizer is also powered by a 100% sample of the CMS inpatient claims data

Claims data is down to the beneficiary level (without any PID level data)

Claims data is curated at the hierarchy level starting with MS-DRG Code

Enables medical procedure level analysis to identify hospitals with a high volume of your targeted product areas

LOS, readmissions, PAC discharge utilization by facility type metrics are also included

The four main components of a sound PH program are:

Multiple data types/sources

Healthcare Analytics

Integrated Care Coordination

Wellness Programs/Patient Engagement

The macro goal of this program is to improve patient outcomes with an integrated approach involving a 360° view of the patient. This full view into the world of the patient allows for risk stratification by cohort group and then predictive models can be utilized to classify patients by their levels of health risks. While this may sound highly futuristic today, there are tangible, actionable steps that can be implemented now to begin down this path. As with any major organizational program involving significant change, a phased-in deployment approach is considered a best practice.

Here are the four tangible areas to begin focusing on now:

Follow the data, not your intuition. Big data is a key driver here as an agnostic view into aggregating the disparate data sets will ensure interoperability across this entire data spectrum.

Claims data is down to the beneficiary level (without any PID level data)

Predictive analytics are needed to measure all the health/financial risks associated with the population group in areas such as readmission propensities etc. Risk scores are needed to quantify the probabilities of such outcomes.

Embedded analytics in the clinical workflows is a must to ensure the right actions are taken at the right time by the right people in the patient care pathway.

Data governance- “you get what you measure” is a time-tested adage. A visible data governance structure is a key driver for gaining executive sponsorship and support for a PH program.

Connect with us to learn more about how our Population Health Assessment solution can help your healthcare organization get ready for this new emerging wave in healthcare management!

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