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eProSoft’s Sales Enablement Platform provides a seamless omni-channel platform for interactive engagement that maximizes value by increasing productivity, enabling enterprise-level transparency and providing quicker response.

eProSoft’s CRM/ Sales Enablement Tool provides a seamless omni-channel platform for customer interaction that maximizes value by increasing productivity, enabling enterprise-level transparency and providing quicker response via “engage everywhere” strategies. On the cloud or on premise, eProSoft delivers a rapidly deployed, tailored solution that personalizes each customer engagement to the customer and the situation. We have entered into a customer engagement revolution. Life Science, Pharma, Medical Devices, Healthcare and many other companies now have an array of customer-specific data right at their fingertips.

Prointeract Platform:

Empower strategic customer touchpoints with your HCP stakeholders; our ProInteract platform enables Life Science manufacturers to improve their customer engagement levels and increase brand loyalty by creating a better customer experience.

Our engagement model is a structured design for accessing relevant customer content with the right people at the right time in the sales cycle. We help organizational Sales and Marketing leaders build and implement their business strategies faster and more effectively to create a more engaged/collaborative customer experience

ProInteract is a game changing sales enablement platform with a smarter approach towards managing and presenting customer facing content and collateral.

To learn more about our one of a kind ProInteract Platform, please visit us at: www.prointeract.com

Conversation Modelling:

The platform is cloud-based with global reach so changes within the platform can be deployed in real-time to ensure your Users have what they need when they need it. Content can be curated in any manner desired to allow for a highly customized and personalized User experience through the User Dashboard view.

Traditional customer surveys will stay in marketing or happen haphazardly throughout the organization, but a closed-loop program is aimed at long-term improvements. Because of this customer-centric mindset, a closed-loop feedback will seek to ultimately solve the internal issues that are causing customer problems in the first place. This isn’t about tracking; it’s about transformation.

Sales Support (Competitive Intelligence):

Sales forces expect sales guides to arm them with information they need to confidently sell your company's solution, including ways to handle the competition. Our platform gives your sales force what they need to win. Following are six field-tested, salespeople-approved best practices to help you put competitive intelligence to work for your sales force.

Enable insider sources of competitive intelligence on how the competition is positioned against your offerings

Access comparative matrix which translates data into sales tool

Market your intelligence

Client industry: Healthcare

Customers in US & Japan market lacked the right tools to deliver opportunity-relevant content to sellers at the right time. Hindered by several repositories for different verticals, sellers would waste time sifting through content to find exactly what they needed


ProInteract platform was developed to be flexible enough to integrate with any CRM platform including SFDC.


New mobility strategy

Discover contextually relevant training for each record

Discover training content paired with predictive sales content recommendations and assets from the library

Strengthened security

Solution area:

As part of a larger digital transformation, our US & Japan Customers adopted eProsoft’s Sales enablement platform to deliver relevant content to sellers at the right time and to better keep track of contacts and opportunities. Around the same time, they implemented ProInteract as their marketing and sales enablement platform to integrate directly with Salesforce. Using data from the opportunity’s sales stage, solution of interest, and competition, ProInteract served up predictive content in two ways. Internal content was provided to help train the sales team on how to have conversations with prospects and external content that could further grab their prospects’ attention.


Sales reps could now personalize the predictive content to send to prospects and better organize opportunities with CRM.

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