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SAP Hybris Upgrade to 6.7

Client industry: eCommerce (Luxury Baggage Company)

Migrate SAP Hybris applications to AWS cloud to mitigate business risk....

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Design a successful online journey for the well-informed consumer

Deliver extensive product information through product catalogs

Offer real-time insights in inventory, order processing and delivery time



Our client had chosen eProSoft’s SAP CX (Hybris) in order to offer the best in class customer experience for ordering their luxury baggage catalogs providing them with all the technical information required to help self-maintain the baggage. Being a global company, the need was also to standardize business processes, to enable easier maintenance, faster time to market, and maintain the application centrally.



Our client carefully implemented step by step, deploying innovative solutions along the way

Data quality improved immensely because the Product Content Management system simplified enriching product information

Supported B2C online shop, a portal for B2B customers, and a separate website serving as a marketplace for both target groups

Solution area:

Business Requirement

Maximize the use of SAP CX (Hybris) commerce accelerator to facilitate faster time to market

Fully utilize SAP CX (Hybris) Commerce 6.7 Out-Of-Box (OOTB) multi step check out process

Utilize the new features released to potentially increase revenue : SmartEdit, Promotions integration with Rule Engine Drools for greater flexibility, etc.

Continue the Platform Support from SAP

Patch fix to support better performance or General Performance improvements


Upgrade Analysis: eProSoft’s team conducted a complete technical and functional analysis of client’s platform to help understand the areas of improvement through the OOTB solutions offered by SAP CX (Hybris) in the newer releases. This analysis also helped in deciding what existing customizations can be deprecated or needed modifications

Upgrade Project: This step took care of the migration of the existing CX (Hybris) platform to latest (6.7) and migrating the custom code and data. This also covered regression testing, custom code modification, all carried out by an expert team

Continuous Upgrades: We have recommended an approach for upgrading to higher versions on ongoing basis, keeping the gap between versions smaller and easier to manage


B2B & B2C Portal with Search to Book capability

Enhanced Product Listing Page

Higher Performance of the application

Leveraging many new features available in the higher version

Simplified the code base by replacing custom code with out-of-the-box code for many features

Why eProSoft:

eProSoft has built its expertise in the field of Retail and eCommerce by working with leading global brands over many years. With its platform approach, eProSoft is solving critical business challenges for its retail and ecommerce clients. eProSoft brings to the table:

10+ years of experience in serving Retail & eCommerce companies.

50+ projects delivered, 100+consultants

Experience in working with Fortune 500 companies

In-depth knowledge in Retail and Commerce industry

Multiple customer success stories in this vertical

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